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Frequently Asked Questions
Quick answers to common questions
To connect to PREVAIL RP, open FiveM and press F8 to open the console. Type 'connect connect.prevailrp.com' and press Enter. Make sure you have the latest FiveM version installed and all required mods downloaded.
Our core rules include: No RDM (Random Deathmatch), no VDM (Vehicle Deathmatch), stay in character at all times, respect all players, no metagaming, and follow NLR (New Life Rule). Full rules can be found in our Discord server and documentation.
If you believe you were unfairly banned, you can submit an appeal through our ban appeal form. Provide your character name, ban reason, and a detailed explanation. Appeals are reviewed within 48-72 hours by our staff team.
First, ensure your FiveM is updated to the latest version. Clear your FiveM cache (Settings > Clear cache). Check if your antivirus is blocking FiveM. Verify your game files in Steam/Epic. If issues persist, create a ticket in our Discord with your connection logs.
To report rule violations, join our Discord and create a ticket in the #support channel. Include evidence (screenshots/videos), player names, timestamp, and a detailed description of the incident. Our staff will investigate promptly.
If you lost items due to server crash or bug, create a compensation ticket in Discord. Provide screenshots/videos showing your items before the issue, the exact time it occurred, and what was lost. Valid claims are processed within 24-48 hours.